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It’s that time again for Ask Mattel. If you’d like to ask Mattel a question about any of its brands, leave them as comments to this post. I’ll pick five out of the bunch to be answered on September 16th, 2013. All questions need to be submitted by 11:59 PM CST on August 29th, 2013.
When will Mattel come out with a
12 inch Robin Action Figure?
Is there still possible hope of revitalizing the DCIE/DCUC figures for a subscription or is the line completely done with? There are still many great figures to be made and some teams still left incomplete.
How are REFUNDS on the cancelled 2014 DC line being handled??? I received an erroneous e-mail message saying that my credit card’s bank failed to authorize the transaction, but my card is fine and weeks ago, Matty had already charged my card $37.28 (out of the $69.54 total – which did not include the $32.26 cost for the initial figure + s&h). Sending customers false messages that their bank refused the credit card transaction IS NOT the same as simply issuing a refund for what they already charged. It is these kinds of problems that likely turned off people from subscribing. SO MATTY / DIGITAL RIVER, WHEN ARE CUSTOMERS GOING TO GET THEIR REFUNDS?
I already got mine, you should have your soon. For some reason it was broken up into three different transactions, but I have my refund.
1. You stated the 66 batman line is done for now after catwoman. Does this mean the line is over forever or are you looking at doing more figures down the road
2. With the end of the dcie sub would it be possible to maybe resurrect the dcuc c and c waves back at retail like hasbro did with marvel legends? Or maybe a wrap up wave as a retailer exclusive at wal mart
Is the Batman Classic TV Series Joker a new sculpt or a retooling of the DCUC wave 10 Joker? The promotional picture on amazon clearly shows that it uses the DCUC Joker as a base, but I’ve also seen pictures of a 100% new sculpt.
It’s a 100% new sculpt. I’ve seen pics of it in-hand, it is definitely not the DCUC Joker body.